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Latest release of Synergy software platform unveiled by Synectics
21 January 2021
WITH THE latest release of its Synergy software platform, Synectics is enabling organisations to monitor and manage increasing volumes of critical real-time data across their surveillance and security networks.

New features such as enhanced mapping, system configuration and edge recording mean that customers can save time, money and resources while enhancing their safety and security operations.
Combined with integrations to video analytics technologies, and safeguarding capabilities to ensure compliance with data protection laws, Synergy is helping customers navigate the ‘new normal’ conditions they’re now facing.
Dan Noble, product manager for Synergy at Synectics, explained: “Synergy is a platform that matches powerful capability with real-life usability, connecting millions of devices across cities, infrastructure and transport networks. For organisations facing new ways of working and additional demands on their resources, achieving this balance has never been more important.”
Simplifying situational awareness
Synergy's next generation mapping engine ensures greater control with visibility of real-time events. Operators can swiftly navigate to the location and status of any situation, enabling them to quickly co-ordinate the necessary response.
Synergy Maps present vast quantities of system, operational and third party device information. This is displayed as ‘glanceable’ data with icons, groupings and interactive points within an uncluttered design that’s easy to understand, navigate and rapidly interrogate.
Crucially, the mapping user interface also allows operators to navigate seamlessly across multiple formats, including vector maps, CAD and GIS. This dynamic approach is a significant benefit for customers who need a high degree of flexibility to efficiently monitor diverse areas, assets and operations across large estates or multiple sites.
System management
To aid rapid troubleshooting, business planning and system asset control, Synergy's Asset Register provides an accurate assessment of the configuration, licensing and version information for hardware and software components.
Noble continued: “A relatively small configuration issue, perhaps a version inconsistency between components, can be the root cause of a bigger problem that takes time, energy and money to resolve. With the Asset Register, it’s easy to identify or rule out scenarios like this. It shows everything customers need to know to keep track of their assets and helps engineers to make sure the system is working optimally. We wanted to ensure that this information is readily available when needed.”
Synectics’ Intelligent Edge Recording is an excellent example of the value added when combining Synergy with other products in its portfolio. This mitigates the risk of footage loss by using the in-built camera memory to store a cache of video footage, only writing to the SD card if the Synectics IP camera cannot connect to networked storage hardware. Synergy’s backfilling functionality automatically captures this data and restores it to the server once available.
In addition to ensuring uninterrupted footage, this unique recording configuration avoids potential issues such as SD card malfunction or data loss due to overwriting. Furthermore, it means customers don’t have the expense or disruption of replacing SD cards every year, both of which can be significant for organisations with a large camera estate or cameras that are difficult to access.
Cyber security improvements
The latest version of Synergy also continues to focus on cyber security improvements and safeguards – duly adding to those released earlier this year – in order to protect footage continuity.
Rounding off the latest developments are integrations that provide end users with new ways in which to easily leverage the benefits of facial recognition and data analytics. These latest integrations support customers who need to adapt and implement approaches that allow them to operate efficiently and safely under those aforementioned ‘new normal’ conditions.
In conclusion, Noble told Security Matters: “Synergy comprises a vast range of capabilities and is designed to be both flexible and interoperable. We make it straightforward for customers to build a system that meets their needs now, with the knowledge that they can easily scale their security solution set-up to incorporate new technology and adapt to evolving business strategies as time passes.”
*For more information on Synergy visit www.synecticsglobal.com
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