e-moped recalled due to fire risk concerns in wake of LFB investigation

The OPSS states that the product presents a risk of fire because the battery is defective. Under fault conditions, this could cause the product to overheat and enter thermal runaway, causing a fire.  

The OPSS was notified about the product following an investigation by the London Fire Brigade’s fire investigation team. It was triggered by a fire that occurred in an underground car park in Kensal Town in March this year. The e-moped was not on charge when the fire occurred, which was safely extinguished by firefighters with no injuries reported.

Fire investigators learned that the e-moped had been placed on a product recall in Europe, but not in the UK. Following a referral to the OPSS through an official Product Fire Notification, it was then confirmed that the recall has now been implemented in the UK as well.

Since the beginning of 2025, the London Fire Brigade has sent nearly 600 Product Fire Notifications covering a range of products including e-bikes, e-scooters, power banks, laptops and white goods such as washing machines and fridge freezers.

Valuable role

Deputy Assistant Commissioner Richard Field, who’s responsible for the London Fire Brigade’s fire investigation team, said: “Our fire investigators play an extremely valuable role in helping to protect consumers from dangerous products. They attend incidents across the city, witnessing first-hand the dangers and consequences products can have on lives and livelihoods. If clear issues or trends are identified, it’s vital that lessons can be learned from these incidents to prevent similar ones in the future.”

Field continued: “The Product Fire Notifications are a crucial part of that prevention work. We’re pleased to see this action taken by the OPSS and echo the warning to those who own this product to stop using it immediately in order to protect themselves and others.”

The OPSS has confirmed that the manufacturer for the e-moped has entered insolvency. Owners should ensure that affected products are disposed of safely via their local household waste disposal site, first checking with their local centre to confirm if the type of battery is accepted.

*Further information is available online at www.london-fire.gov.uk