Online product awareness training scheme introduced by FSi Promat

Led by a member of FSi Promat’s technical team, online training sessions are held on alternate Fridays and underpinned by the desire to raise awareness of products and deliver updates in relation to relevant legislation, duly pointing out how products and installation procedures can meet expectations.

The sessions cover product specification, the applications in which different products can be used and what passive fire protection is focused on. The importance of testing and certification is also addressed.

Customers can also use the sessions to request specific information relating to the use of passive fire protection or otherwise raise questions about the application and installation of fire stopping products.

They are able to sign up for the two-hour online sessions beforehand. Face-to-face training sessions are held at the company’s headquarters in Measham, Leicestershire on an ad hoc basis where demand exists. These sessions witness customers undertaking a morning of theory-based training focused on product awareness and accurate application, followed by hands-on training in installation tasks.

Golden thread requirements

Emma Taylor, marketing manager at FSi Promat, stated: “Having easy access to product information is essential, and particularly so when taking into account the golden thread requirements. While all of our products are supported by third party certification and technical data sheets, we recognise that expert insights and clear signposting on a human level can really enhance the understanding of a product and its application.”

Taylor continued: “By providing regular access to the expertise that exists in our technical team, we want to make it as easy as possible for our customers to gain all the information and advice that they need to ensure a compliant installation and enable them to carry out their own due diligence checks on site.”

In conclusion, Taylor observed: “More than just talking about offering support and access to information, we want to demonstrate clearly that we are committed to delivering industry-leading technical support. Through regular online sessions, we aim to make it as easy as possible for customers to be able to access the key information that they need to install optimal passive fire protection systems.”

Continuing Professional Development

In addition to the product awareness training scheme for installers and sub-contractors, FSi Promat offers Continuing Professional Development accredited by the RIBA. These courses are aimed at architects and specifiers in order to raise awareness of the importance of passive fire protection, legislation and the types of products and systems available.

*For more information on the training courses available and how to book, send an e-mail to [email protected]