Sureserve named first Platinum Partner by life safety systems developer Aico

The recently launched Platinum Partner initiative is the latest evolution of Aico’s dedication to raising industry standards and building long-term and meaningful collaborations. Platinum status is reserved for those organisations that meet a diligent set of criteria including technical excellence, quality management, sustainability and a continual commitment to training.

As one of the UK’s leading energy and compliance services providers within the social housing sector, Sureserve delivers essential heating, renewables, energy efficiency and compliance solutions. With a national reach that spans local authorities, housing associations and public sector clients, Sureserve is recognised for its comprehensive services: from fire and gas compliance to smart metering, insulation and air and water hygiene.

Thanks to close collaboration with Aico, Sureserve has become a standout example of what the Platinum Partner initiative was created to celebrate. The company not only meets, but exceeds the required standards, including:

*Aico Gold Standard installer criteria

*leadership-level participation in Aico’s City & Guilds training

*participation in joint site visits with Aico and clients

*executive factory engagement at Aico’s manufacturing facility

*verified ISO 9001 accreditation

*active Corporate Social Responsibility and sustainability participation

*ongoing compliance with BS 5839-6

Dedication to high standards

Steve Trafford, sales director at Aico, commented: “Sureserve’s achievement as our first Platinum Partner represents the very best of what the initiative stands for: dedication to high standards, Continuing Professional Development and true partnership. Sureserve has a long-standing relationship with the UK’s social housing sector and an enviable reputation. The company is helping to set a new benchmark in the sector, not just through technical ability, but also by way of both leadership and vision. We’re delighted to announce Sureserve as our first Platinum Partner.”

Graeme Heanan, managing director of Sureserve Compliance Fire, observed:
“We’re privileged to be awarded the inaugural Aico Platinum Partner accreditation. It’s a direct result of the close and hugely collaborative relationship between my team and Aico, which is firmly built on mutual respect, trust and a shared drive for excellence. Aico’s product quality, innovation and support are enablers of our continued growth and exceptional client and resident satisfaction.”

Heanen added: “This accreditation wasn’t easy to achieve, and nor should it be. It required a high level of commitment. It meant myself and my senior leadership team returning to the classroom to achieve Aico’s City & Guilds qualification. The team’s resilience and ambition made it possible and I couldn’t be more proud. My thanks go to Steve Trafford and the Aico team. Together, we’re making homes and communities safer.”

Decarbonisation of social housing

With over 3,700 employees and customers including the L&Q Group, the Southern Housing Group, Aberdeenshire Council, Haringey Council and the Royal Borough of Kensington and Chelsea, Sureserve is also playing a vital role in the decarbonisation of social housing, offering forward-thinking solutions including heat pumps, energy storage and solar technologies to lower bills, reduce emissions and create healthier homes.

As Aico continues to champion innovation and safety through its Platinum Partner initiative, Sureserve stands as a powerful example of what’s possible when expertise, collaboration and purpose align.