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Industry Competence Committee develops set of principles for informed clients

31 March 2026

WORKING ALONGSIDE the Building Safety Regulator, the Industry Competence Committee (ICC) has developed a set of principles for informed clients. Many clients want to do the right thing, but may not always be sure precisely what diligent, informed and proportionate client behaviour looks like in practice.

The Building Safety Act 2022 – and the subsequent introduction of Part 2A into the Building Regulations 2010 – established clear expectations of clients as duty holders, recognising their important role in shaping safe buildings.

The client principles are designed to: 

*provide a clear and high-level framework to support client decision-making 

*encourage proportionate oversight based on risk, complexity and building lifecycle responsibilities 

*support stronger governance, accountability and culture 

*help clients contribute towards safer outcomes through the way in which they commission, procure and oversee building work

Consultation process

On behalf of the Building Safety Regulator, the ICC is now seeking views from all types of clients and other industry stakeholders on whether the principles outlined are clear, useful and workable in practice.

The consultation will assist with an understanding of: 

*whether the intent of the principles is communicated effectively 

*how different client groups might apply them in real-world settings 

*what barriers or challenges clients may face 

*what further guidance, tools or Case Studies would help in making the principles easier to apply

Respondents are strongly encouraged to read the full set of principles before answering the questions that follow.

Submitting responses

The consultation period began on 24 March and runs until 5 May. Responses must be received by 23.59 pm on 5 May.

Responses can be realised in three ways:

*Complete the online survey

**Download the Word document version of the consultation from the HSE’s website and e-mail the completed form to [email protected]

***Download the Word document version of this consultation and send it to Consultation on ICC’s Principles for Informed Clients, Health and Safety Executive, Building 2.1 Redgrave Court, Merton Road, Bootle, Merseyside L20

 
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