DeafCall delivers critical alerts for the deaf and hard-of-hearing

Businesses have a Duty of Care towards their staff, customers and visitors to their premises to ensure that safety is always of paramount importance. Further, the Equality Act 2010 requires all UK employers to make adequate provisions for deaf and hard-of-hearing members of staff and customers, and particularly so when it comes to fire safety and security-related incidents.

In the event of a fire or security alert, organisations must be equipped to notify the most vulnerable people in their building(s). Without a proper system in place, those with hearing issues are in danger of missing vital alarms.

By installing DeafCall, businesses can reassure deaf and hard-of-hearing customers and employees that their safety is important. System installation also speaks to those without hearing issues, showing them that the host organisation is thorough, safety-aware and compassionate. This can enhance worker morale and improve the overall impression afforded by the company to its customers.

In addition to emitting a strong vibration, the system sends an instant message to all connected devices, ensuring that immediate action is taken. The DeafCall Alarm Pager can display up to 250 characters per message and instantly provides critical information to the receiver, such as exit routes and meeting points.

System reliability

The DeafCall system harbours several features which make it extremely reliable. For example, the fire alarm message cannot be cancelled. The user must evacuate the building in order to stop the vibration.

It’s also equipped with an out-of-range and battery level indicator. The continuous battery delivers 24-hour coverage in the event of power failure. Further, DeafCall works in any building to international roaming standards.

In terms of compliance, DeafCall meets the standards laid down by the Equality Act 2010 and is compliant with BS 5839 and EN54-4 for fire detection and alarm systems.

Of course, all businesses should prepare for all types of emergency scenario, but doing so doesn’t need to break the bank. Call Systems Technology offers affordable solutions that don’t cut corners.

By taking care of deaf and hard-of-hearing customers and employees alike, the host business is telling them that it cares about their safety. DeafCall assists with quick reactions and ensures that nobody is left behind in an emergency.

*Further information is available online at www.call-systems.com