Magna Housing achieves Aico’s Housing Professional Quality Standard

Aico has introduced the Housing Professional Quality Standard to recognise partnering organisations demonstrating superior competency, Best Practice and an ongoing commitment to professional development. By achieving this new status, Magna Housing has set the benchmark for excellence within the sector.

“We are absolutely delighted to be one of the first housing providers to receive this recognition from Aico,” commented Paul Purkis, compliance manager at Magna Housing. “This achievement reflects our dedication to consistently raising the bar for safety within our homes. It highlights not only the skill and expertise of our installation teams, but also our commitment to investing in industry-leading training and technologies that keep our customers safe.”

Magna Housing is a forward-thinking, community-based housing association dedicated to creating great homes for people across the South West region. With a strong commitment to safety, sustainability and innovation, Magna Housing supports thousands of customers through high-quality services and well-maintained homes.

Expert training

Working across Dorset and Somerset, Magna Housing has praised the support of Aico, whose expert training has been instrumental to its success. Aico’s continuous support has helped Magna Housing to refine its approach towards quality and compliance. Its commitment to sharing best practice and empowering organisations to raise standards has been invaluable. Magna Housing recognises the pivotal role Aico has played in helping the business to achieve the Housing Professional Quality Standard.

Stephanie Lloyd-Foxe, head of building safety and compliance at Magna Housing, has offered high praise for Steve Bulley (Aico’s relationship manager for the South West), describing him as “a highly respected figure in the housing safety sector. His support has made a meaningful difference to our team throughout this process. The depth of his knowledge, a practical approach and his clear commitment to high standards helped guide us through the accreditation and strengthened the way in which we work. We’re extremely grateful for Steve’s guidance, professionalism and continued commitment to improving customer safety.”

The accreditation follows a rigorous assessment process that evaluated installation quality, compliance, training standards, customer service and an ongoing commitment to improvement. By meeting these criteria, Magna Housing has demonstrated that its approach to installing Aico’s home life safety products is of the highest industry standard.

Exceptional dedication

Steve Bulley stated: “Magna Housing has shown exceptional dedication to quality and professionalism. Its commitment to achieving the Housing Professional Quality Standard illustrates the organisation’s focus on safeguarding residents and delivering a first-class service. We’re delighted to recognise the company as a Housing Professional Quality Standard Installer.”

This milestone forms part of Magna Housing’s wider strategy to ensure every home meets the highest standards of safety, comfort and sustainability. The organisation continues to work closely with industry partners, regulators and customers alike to ensure that all homes are equipped with reliable home life safety systems professionally maintained for long-term protection.