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Businesses swap “outdated” manual processes for digital technologies

16 July 2021

COMPANIES OPERATING in the fire and security sectors are increasing efficiency and growing their organisations faster by trading outdated manual processes for new digital technologies. At the top of the ‘wish list’ when it comes to that new technology? Cloud-based job management software that streamlines project, service and maintenance workflows in one end-to-end solution.

Harnessing this technology and its mobile features allows the end user access to the most accurate and up-to-date information pertaining to project progress, billing and invoicing, scheduling and dispatch, inventory and more – all from one central location. This eliminates time that would otherwise be spent on linking essential data from disparate sources, affords full visibility into the numbers and streamlines communication from the office to the field.

Benefits of cloud-based software

Precisely how, then, does digitising operations help the business to grow? In essence, the focus here is on streamlined team management, improved productivity, clear and effective communication, optimised business management and clear identification of where money is being made and lost.  

Streamlined team management 

With all information accessible in the cloud, teams are able to view real-time awareness of job progress and the location of field-based employees, in turn enhancing job scheduling capabilities. Scheduling changes can be actioned as they happen, closing gaps and keeping members of the team productive. 

Improved productivity 

Field staff can access job information and site history and even request inventory without returning to the office. Any updates from the field sync in real-time via a mobile app. By giving team members the information they need when they need it, travel time is reduced, productivity increased and capacity expanded in a bid to find new revenue streams or take on new jobs. 

Clear and effective communication 

Communication between office and employees in the field should not end once a job has been dispatched. Rather, it should be ongoing and instant, enabling efficient processes and a seamless experience for the end user customer. Cloud-based job management software streamlines all communications in one easy-to-access portal. 

Optimised business management

Investing in software to digitise the business leads to reduced overheads through automated workflows, centralised data and integrations with third party applications. In the office, replacing manual and time-consuming tasks such as data entry with automated workflows frees up resources to focus on value adding activities and also minimises error. 

Clearly identify where money is being made and lost

Capture all of the data from each job in one centralised location whereby it’s then accessible from anywhere. The business can clearly identify where money is being made and lost through job costing and profitability reporting and use collected data to optimise workflows, analyse the profitability of customers and inform hiring decisions.

*Learn more about how simPRO can help grow your business by visiting the website at www.simprogroup.com