Kentec launches LE-2 fire panel software to enhance installer experience

LE-2 supersedes LE-1 and can be used to commission all of Kentec’s analogue addressable control panels, duly providing one software application with a common interface, look and feel. LE-2 supports upgrade paths to newer fire control panels, including from Syncro through to Taktis, in turn helping installers to upgrade life safety systems with minimal disruption for end users.

Further, LE-2 is able to support new devices from Kentec’s detector partners as and when they become available.

Each LE-2 license holder will benefit from automatic update alerts and access, meaning that the system is commissioned and maintained using the very latest version to ensure optimum performance.

Another benefit of having an LE-2 license includes access to Kentec’s technical support, training and product specialists. Installers will be recorded on Kentec’s customer relationship management system, enabling the business to better monitor and respond to installers’ individual technical support and training needs.

Remaining true to the Kentec ethos of providing open access software engineering tools to commission and support its panels, the LE-2 software is available ahead of its official launch to all fire system installers and Kentec Installation Partners who’ve enjoyed prior access.

Derrick Hall, director of sales and marketing at Kentec Electronics, regards the LE-2 as being key to the further enhancement of the company’s service and delivery regime.

Hall observed: “We’re thrilled to roll out the LE-2 software for all installers and look forward to seeing them realise the enhanced security and safety features that it offers. The software’s launch also helps us to streamline our technical support offer, ensuring that we provide training and support that’s tailored to specific needs and installer groups.”

Further, Hall noted: “We would also encourage installers to join the Kentec Installation Partners scheme. In addition to advanced access to the latest systems and software, such as LE-2, those installers who join benefit from complementary training, Kentec Installation Partner certification and recognition as Kentec system experts. Overall, the scheme supports our goal of ensuring that every fire alarm installation is optimised in order to realise the technology’s full potential.”

*Further information is available online at www.kentec.co.uk